Thursday, 9 of February of 2012

Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

Don’t allow a novice 24 hour carpet cleaner try to repair your carpets damaged by water. These are the signs you should be aware of:

Overcharging. An inexperienced water restoration carpet cleaner may build the job up with unnecessary extras. E.g. using dehumidification for the water damaged carpets unnecessarily.

Using the correct equipment. They can borrow equipment from hire places for the carpet. This is acceptable, but an experienced water damage technician will possess all their equipment so they offer a speedy response and hopefully a better value job.

Moisture metre. If they don’t have the correct moisture meter, they won’t be able to see when the carpet is repaired. This enhances the risk of mould growth in the future. Removal of this would then be required in the future.

They are not Specialised. There are many “Carpet Cleaners” in this industry who do water damage restoration repairs on the “side.” i.e. they do not do this type of work often. Be careful of them. Fixing a carpet is an art. Reinstalling carpets on the gripper strips needs to be done by a professional, otherwise they can be permanently damaged.

You might be wondering, how do I decide on a good Flood Restoration Business? Below I have listed some pointers to check for when you call around for a carpet flood damage business:

How big is their Yellow Pages ad slot: This can indicate how much business they get already. A full-size Yellow Pages advertisement can cost more than $50 000. So if they have paid for a big ad, you can at least have some assurance that they will deliver the goods.

Where do they rank in Google? The higher the rate in Google, the more webpage clicks there are for this business.

What Qualifications do they have? The foundational qualification they need is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.

Do Insurance companies source them for their water damage jobs? This is a very good indicator. If insurance companies source them, the business is very likely to be good at their job. Insurance companies generally use the businesses that grant them the better value for their money.

What kind of Equipment do they have? They should own at minimum 100 Air movers. If they have this many, this probably means they have been in the game for a good while. We took 8 years to accumulate that many wet carpet drying air movers.

What sort of commitment can you get out of them over the phone? See if you can pin them down to a set fee for water extraction, water removal and initial inspection. If they won’t give you a price for this at the least, you know they are not interested in serving you, so look elsewhere.

Response TimeOur Water Damage business in Brisbane is premised to a 59 minute response time for a water damage emergency. The restoration needs to be done ASAP. Mould can appear within a 24 hour period.

If you focus on these tips you are sure to choose a Flood Damage Restoration business who can get the job done right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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